Moved to Help/Support.
Seems like e-mail addresses look legit, so what kind of third-party did you use on your retail WoW?
Regardless, your only option is to contact Blizzard and deny claims of hacking/botting or w/e ("hacking" from now on). Apologizing for hacking will just confirm their supposed evidence and then your account is permanently gone with no appeal chances. People usually make up stories about being hacked or simply playing dumb that they have no idea why it happened to their account, that they clearly weren't responsible for that.
So my suggestion is for you to try and convince em that you didn't use third-party whatever and most importantly be very polite to their support during this process.
Seems like e-mail addresses look legit, so what kind of third-party did you use on your retail WoW?
Regardless, your only option is to contact Blizzard and deny claims of hacking/botting or w/e ("hacking" from now on). Apologizing for hacking will just confirm their supposed evidence and then your account is permanently gone with no appeal chances. People usually make up stories about being hacked or simply playing dumb that they have no idea why it happened to their account, that they clearly weren't responsible for that.
So my suggestion is for you to try and convince em that you didn't use third-party whatever and most importantly be very polite to their support during this process.