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c0rzilla

Player/GM Ticket system
#1
Changes Proposed
  • <COLOR color="#EE4A2D"><s></s>[ In progress ] Make custom in-game ticket system if default one cannot be gotten to work. This will work in form of commands. Notes:
    • Players create tickets with something like ".ticket create gief satyr morph, display id XXXXX"

    • Players can edit their tickets with something like ".ticket edit $ticketId edited text goes here"

    • Online GMs get notified of newly created or closed tickets.

    • GMs can list tickets with something like .ticket list [$optionalSearchString] (question is, optional search string filters what? Ticket creator's username? Content? Perhaps make command modifiers [special parameters starting with a dash at start of the command before normal parameters] for advanced filtering?). Additionally make it possible to search closed tickets.

    • GMs can close tickets with .ticket closeid $ticketId

    • GMs can view ticket details/content with .ticket viewid $ticketId

    • GMs can assign tickets with .ticket assign $ticketId, mostly to notify other GMs that the ticket is handled. Should I also make .ticket unassigned $ticketId command? In practice if someone wanted to take over the ticket then the other GM can simply do .ticket assign command again.


  • <COLOR color="gray"><s></s>[ Planned ] Make custom mini-manager ticket system, what works with in-game one. Notes:
    • Players create tickets through web-page or in-game system.

    • Online GMs get notified of newly created or closed tickets coming from mini-manager.

    • Site admins can go to a page, which lists all tickets in form of a table like many other row-data pages work. Also add filtering controls.

    • Site admins can go to a page, which display details of a specific ticket. You click on some button like "View details" in respective ticket row.

    • Site admins can close tickets either through ticket details page or by pressing some button like "Close ticket" in ticket list.

    • Players have their own personal ticket list page with their tickets. Similar with site admins, players can view details of a ticket and close it by clicking on some button like "Abandon" or "Close" or "Cancel ticket" in ticket list.

    • Site admins can assign tickets to themselves either through ticket detail page or by clicking on some button like "Assign to myself" in ticket list.



Feedback



Please post feedback if such a system will be useful for players and GMs. Also, be sure to post any ideas I may have missed in this ticket system implementation plan if you have any.
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#2
YES OH GOD YES
I wish you all the luck in the world.
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#3
Yessssssssss pls
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#4
marry me
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